Our COVID-19 Procedures
All of Lake Area Recovery Center’s treatment facilities will remain open and continue to provide lifesaving care. Our top priority is the safety, health, and well-being of our clients, staff, and community. We are working in harmony with recommendations from the Ohio Department of Health and the Center for Disease Control and Prevention in response to the COVID-19 pandemic.
Masks Required
We provide masks if needed, and they are required to be worn. Masks must be worn properly and cover both the nose and mouth at all times.
- STAFF: Staff are required to wear masks when outside their own offices and when another person is in their office. Residential housing staff must wear masks at all times in common areas.
- VISITORS: All visitors must be masked when at our main office and practice social distancing.
- RESIDENTS: Clients who reside at the recovery housing locations do not need to be masked on the premises. However, residents do need to wear masks while visiting other locations (as necessary) outside of the residential facility.
Mandatory Health Screenings
Every staff member, visitor, and resident is required to undergo a temperature check prior to entering our facilities.
For an individual being admitted into our recovery housing for residential treatment:
- They must be fever-free and without typical COVID-19 symptoms like loss of taste or smell, shortness of breath, or a dry cough.
- They have not been in contact with someone who tested positive for COVID-19 within the last 2 weeks.
- If an individual is displaying symptoms of COVID-19 or has been in contact with a person who tested positive for COVID-19 within the last 2 weeks, they must go to a medical provider for a COVID-19 test. Documentation of a negative result is required in order to move into a congregate housing environment.
Regular Cleaning & Sanitation
Commonly touched surfaces like door handles, desk surfaces, and telephones are sanitized multiple times throughout the day. Offices and the waiting area are sanitized throughout the day.
Restricted Visitation
No outside visitation is currently being permitted. Residential clients are permitted visitation through Zoom on the weekends. Clients schedule visitation through their counselors.
Telehealth Services
We now offer intakes, assessments, group and individual counseling sessions, case management, and peer support through telehealth Zoom video conferencing. People can still come to our office for intakes, assessments, and counseling sessions, but they will not meet with someone directly in an office or classroom during the session. We will provide a device for the meeting if they need internet access or they can use their own mobile device.
24/7 Phone Support
If someone calls our 440-998-0722 phone number after hours, whether it is an established client or someone in crisis, the call gets forwarded to an operator who will contact our on-call counselor if needed. The counselor will then speak to the concerned person directly.